Return & Refund Policy

At Storebazar, your satisfaction is our top priority.
If you’re not fully happy with your purchase, we’re here to help with easy return and refund options.

1. Eligibility for Returns

We accept returns if:

  • The product is damaged, defective, or different from what you ordered.

  • You contact us within 7 days of delivery.

  • The product is unused, in its original packaging, and has all tags intact.

2. Non-Returnable Items

Certain items cannot be returned due to hygiene or safety reasons, such as:

  • Personal care products

  • Food items or perishables

  • Innerwear or undergarments

  • Customized or personalized products

  • Items marked as “Non-Returnable” on the product page

3. Return Process

To initiate a return, please follow these steps:

  1. Email us at support@storebazar.com with your order number, product details, and the reason for return.

  2. Our support team will review your request and provide the return address or pickup instructions.

  3. Once the product is received and inspected, we will notify you about the status of your refund or replacement.

4. Refunds

  • Approved refunds will be processed to your original payment method (credit/debit card, UPI, wallet, etc.).

  • Refunds usually take 5–7 business days after product inspection.

  • In some cases, partial refunds may be issued if the item is not in its original condition.

5. Exchange Policy

We offer exchanges only if:

  • The product you received is defective or damaged.

  • The same product is available in stock for replacement.

If not available, a full refund will be issued instead.

6. Order Cancellation

  • Orders can be canceled before shipment.

  • Once shipped, you can only request a return after delivery.

  • If your order is canceled before dispatch, the refund will be processed within 3–5 business days.

7. Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect item:

  • Contact us within 48 hours of delivery.

  • Share photos or unboxing videos (if available) to help us verify the issue.

  • We will arrange for a replacement or full refund as applicable.